Senior ServiceNow HRSD Consultant AI-Driven Transformations

EY; Palo Alto (CA); On-site; USD 128,000 - 213,000; Full time

Job summary

EY is seeking a Senior Technology Analyst/Consultant in the US to lead ServiceNow HRSD transformation initiatives. You will collaborate with clients and internal teams to gather requirements, shape architecture, and guide deployment across design, development, testing, and rollout.

The role emphasizes team leadership, advisory capabilities, and a strong focus on AI-enabled HRSD solutions. Ideal candidates bring 2–4 years of HRSD experience, relevant ServiceNow certifications, and the ability to

Qualifications

• Bachelor's degree in CS/IS/Engineering or similar discipline.
• Typically 2–4 years of ServiceNow HRSD project experience.
• ServiceNow CSA or CAD certification required.

Responsibilities

• Lead ServiceNow Transformation teams and manage client relationships.
• Engage with stakeholders to gather requirements and design architecture.
• Oversee delivery across design, development, testing and deployment.

Skills

Team leadership

Communication

Problem solving

Relationship building

Organizational skills

Travel readiness

Education

Bachelor's degree in CS/IS/Engineering

Tools

ServiceNow CSA or CAD

HR Service Delivery Implementation Specialist

Job description

EY is seeking a Senior Technology Analyst/Consultant in the US to lead ServiceNow HRSD transformation initiatives. You will collaborate with clients and internal teams to gather requirements, shape architecture, and guide deployment across design, development, testing, and rollout.

The role emphasizes team leadership, advisory capabilities, and a strong focus on AI-enabled HRSD solutions. Ideal candidates bring 2–4 years of HRSD experience, relevant ServiceNow certifications, and the ability to