Senior ServiceNow Automation Engineer — AI-Driven Platform
Truist
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Benefits offered by this job
Job summary
Truist is seeking a ServiceNow Automation Platform Engineer to lead AI, automation, and platform modernization across the ServiceNow ecosystem. You will design scalable automation, governance validation, and developer enablement to improve reliability and speed up delivery.
This role collaborates with Product, Engineering, Architecture, and business stakeholders. The position emphasizes on-site collaboration five days a week at core offices, including Richmond, VA.
Qualifications
- Bachelor’s degree in Computer Science, Software Engineering, or related field.
- Minimum of 7 years of professional experience in software development.
- Deep knowledge of multiple programming languages, software architecture, and design principles.
- Deep understanding of software development lifecycle, testing, deployment, and security practices.
Responsibilities
- Implements software architecture and engineering approaches for complex initiatives within the job area, contributing to technical plans and working to achieve operational targets with major impact on results.
- Adopts and refines advanced software engineering standards, practices, and governance mechanisms for the job area, influencing how multiple teams improve quality, reliability, and delivery.
- Leads the end‑to‑end technical design and implementation of scalable, secure, and highly available software solutions for the job area, producing patterns and examples that other technical professionals can follow.
Skills
Education
Tools
Job description
Truist is seeking a ServiceNow Automation Platform Engineer to lead AI, automation, and platform modernization across the ServiceNow ecosystem. You will design scalable automation, governance validation, and developer enablement to improve reliability and speed up delivery.
This role collaborates with Product, Engineering, Architecture, and business stakeholders. The position emphasizes on-site collaboration five days a week at core offices, including Richmond, VA.
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