Remote Senior ServiceNow Architect - Enterprise Transformation

Cognizant; Augusta (ME); Remote; USD 140,000 - 160,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking a Senior ServiceNow Solution Architect for a remote USA-based role. You will lead end-to-end architecture, governance, and delivery of enterprise-scale ServiceNow projects, collaborating with executive stakeholders and delivery teams to align capabilities with business goals.

You will guide cross-functional teams across ITSM, ITOM, ITAM, CSM, HRSD, and more, ensuring secure, scalable solutions with strong governance and integrations.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• 20+ years of IT experience with enterprise technology consulting and architecture.
• 10+ years of hands-on ServiceNow architecture and implementation experience.
• Proven success leading large enterprise-scale ServiceNow implementations.
• Deep expertise in ServiceNow architecture, governance, integrations, security, and best practices.
• Strong executive communication, stakeholder management, and leadership skills.

Responsibilities

• Lead end-to-end architecture, strategy, and delivery for large-scale ServiceNow programs.
• Define scalable, secure, and maintainable ServiceNow solutions aligned with governance practices.
• Architect and guide implementations across ITSM, ITOM, ITAM, CSM, FSM, HRSD, SPM, CMDB, Discovery, and Service Mapping.
• Drive integration strategies between ServiceNow, cloud platforms, enterprise applications, and third-party systems.
• Partner with executive stakeholders, business leaders, and technology teams to align platform capabilities with business objectives.
• Provide technical leadership, mentorship, and architectural oversight throughout the solution lifecycle.
• Support solution development, estimation, pre-sales activities, and client workshops while promoting innovation.

Skills

ServiceNow architecture

Executive communication

Cross-functional leadership

Solution delivery

Enterprise IT consulting

Education

Bachelor's degree in Computer Science, Information Technology, Engineering, or related field

Tools

REST APIs

SOAP APIs

JSON

XML

JavaScript

Job description

Cognizant is seeking a Senior ServiceNow Solution Architect for a remote USA-based role. You will lead end-to-end architecture, governance, and delivery of enterprise-scale ServiceNow projects, collaborating with executive stakeholders and delivery teams to align capabilities with business goals.

You will guide cross-functional teams across ITSM, ITOM, ITAM, CSM, HRSD, and more, ensuring secure, scalable solutions with strong governance and integrations.