Senior ServiceNow & AI Automation Architect

TechLink Resources, Inc

Orlando (FL)

On-site

USD 150,000 - 200,000

Full time

4 days ago

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Job summary

TechLink Resources, Inc. seeks an experienced ServiceNow/Moveworks Architect to lead design and implementation of enterprise-scale solutions that connect ServiceNow, Moveworks, Generative AI, and core business systems to streamline workflows and boost productivity.

You will own the technical roadmap, define reference architectures, and govern integrations across ITSM, ITOM, CMDB, HR systems, and AI copilots.

Qualifications

10+ years of relevant experience in enterprise architecture, solution architecture, or technology leadership.
Strong hands-on knowledge of ServiceNow architecture, ITSM, ITOM, CMDB, and enterprise integrations.
Experience designing enterprise-scale AI, automation, or intelligent workflow platforms.
Excellent communication skills with ability to influence technical and business leadership.

Responsibilities

Design and lead enterprise architecture solutions integrating ServiceNow, Moveworks, and AI-powered automation.
Architect ServiceNow solutions leveraging ITSM, ITOM, CMDB, and workflow automation.
Develop technical roadmaps, reference architectures, integration strategies, and architecture standards.
Lead complex integrations between ServiceNow, AI copilots, HR systems, and other enterprise applications.
Establish data models, governance frameworks, and architectural best practices.
Collaborate with engineering, product, and business stakeholders to deliver scalable, secure solutions.
Provide technical leadership and architectural guidance across enterprise AI and automation initiatives.