AI-Powered ServiceNow Architect & Moveworks Lead

EY; New Orleans (LA); Hybrid; USD 142,600 - 261,500; Full time

Benefits offered by this job

Comprehensive compensation and benefits package

Flexible vacation policy

Medical and dental coverage

401(k) plans

Job summary

EY is seeking a ServiceNow Consulting Manager to lead AI-driven transformation projects. This role involves collaborating closely with clients to develop cutting-edge AI solutions and managing delivery processes. The ideal candidate should have 2-5 years of ServiceNow experience, strong team leadership skills, and a Bachelor's degree in a relevant field.

Join us to shape innovative solutions in a dynamic environment where your expertise will make a significant impact on our clients' businesses.

Qualifications

• 2-5 years of relevant ServiceNow experience and 1 year implementing NOW Assist.
• Experience implementing ServiceNow’s AI solutions (Now Assist, Agentic, or AI Control Tower).
• Excellent soft skills in executive communication, problem solving, and teamwork.

Responsibilities

• Lead ServiceNow transformation teams for AI-driven projects.
• Manage delivery of processes, solutions, and projects.
• Engage with external clients and lead workstreams from planning through execution.

Skills

AI capability improvement

ServiceNow expertise

Client relationship management

Team leadership and mentoring

Business acumen

Education

Bachelor's degree in Computer Science or related field

Job description

EY is seeking a ServiceNow Consulting Manager to lead AI-driven transformation projects. This role involves collaborating closely with clients to develop cutting-edge AI solutions and managing delivery processes. The ideal candidate should have 2-5 years of ServiceNow experience, strong team leadership skills, and a Bachelor's degree in a relevant field.

Join us to shape innovative solutions in a dynamic environment where your expertise will make a significant impact on our clients' businesses.