Senior AI Solutions Architect, Enterprise

Moveworks; San Francisco, Northern (CA, KY); Hybrid; USD 143,000 - 243,000; Full time

Benefits offered by this job

Health plans

Flexible spending accounts

401(k) with company match

ESPP

Matching donations

Flexible time away plan

Family leave programs

Job summary

ServiceNow in San Francisco is seeking a Senior Solutions Engineer to own the end-to-end technical relationship with enterprise customers, translating complex business challenges into high-impact AI solutions built on the Moveworks Platform. This is a customer-facing, field-based role — travel up to 25% may be required.

You will serve as the primary technical owner across multiple engagements, partner with customers to architect AI solutions, and collaborate with internal teams to evolve the

Qualifications

• Experience in leveraging AI to improve work processes or decision-making.
• 5+ years in a customer-facing technical role with enterprise customers.
• Travel up to 25% of the time.

Responsibilities

• Own technical relationships across 5–8 enterprise engagements.
• Architect and deliver AI solutions using the Moveworks Platform.
• Design secure integrations with tools like ServiceNow, Workday, Jira, Okta.
• Advise on AI roadmaps and upskill customer teams.
• Generalize solutions into reusable templates and share learnings.

Skills

AI enterprise integration

Customer-facing tech

Solutions engineering

LLM design

API integration

Tools

ServiceNow

Jira

Workday

Okta

Zendesk

Job description

ServiceNow in San Francisco is seeking a Senior Solutions Engineer to own the end-to-end technical relationship with enterprise customers, translating complex business challenges into high-impact AI solutions built on the Moveworks Platform. This is a customer-facing, field-based role — travel up to 25% may be required.

You will serve as the primary technical owner across multiple engagements, partner with customers to architect AI solutions, and collaborate with internal teams to evolve the