AI-Powered ServiceNow Architect & Moveworks Lead

EY; Buffalo (NY); Hybrid; USD 171,200 - 297,200; Full time

Benefits offered by this job

Comprehensive health benefits

401(k) plans

Flexible vacation policy

Job summary

At EY, we’re seeking a ServiceNow Consulting Manager who will shape client AI-driven transformations. In this role, you will lead teams in a crucial area of our business while collaborating closely with clients to drive innovative solutions.

The ideal candidate will have 2-5 years of ServiceNow experience, a Bachelor’s degree in a relevant field, and a strong background in AI capabilities. Join us to influence business challenges and shape a better working world.

Qualifications

• 2-5 years of relevant ServiceNow experience and 1 year implementing NOW Assist.
• Experience implementing ServiceNow’s AI solutions.
• Strong foundation in AI and data architecture concepts.

Responsibilities

• Lead ServiceNow Transformation teams and AI-driven transformation.
• Engage regularly with external clients and lead workstreams.
• Manage and mentor a team of 5-10+ resources.

Skills

AI capabilities

Client relationship management

Project management

Team leadership

ServiceNow configuration

Prompt engineering

Education

Bachelor's degree in Computer Science or related fields

Tools

ServiceNow

Moveworks

Job description

At EY, we’re seeking a ServiceNow Consulting Manager who will shape client AI-driven transformations. In this role, you will lead teams in a crucial area of our business while collaborating closely with clients to drive innovative solutions.

The ideal candidate will have 2-5 years of ServiceNow experience, a Bachelor’s degree in a relevant field, and a strong background in AI capabilities. Join us to influence business challenges and shape a better working world.