Senior Service Sales Specialist – Remote Life Sciences

Leica Biosystems; Omaha (NE); On-site; USD 85,000 - 104,000; Full time

Job summary

Leica Biosystems seeks a Senior Inside Sales Representative, Service, to drive renewal and new service contracts across North America in a remote-capable role. You will manage a growth pipeline, engage customers before warranty expiry, and position service offerings by highlighting uptime and total cost of ownership.

You will report to the Director, Service Business Operations, use Salesforce/ERP tools, travel up to 15%, and participate in a Sales Incentive Compensation program.

Qualifications

• Bachelor’s degree with 2+ years of experience or Master’s degree with 0-2 years of experience.
• Experience managing a sales pipeline and working toward revenue targets.
• Foundational negotiation skills, including pricing and service scope discussions.
• Experience using CRM tools (Salesforce) and ERP systems (SAP, Oracle).

Responsibilities

• Deliver revenue and growth targets by managing a pipeline of renewal, conversion, and new service contract opportunities.
• Support contract renewal and penetration by engaging customers ahead of warranty expiration.
• Translate customer needs into value-based solutions by positioning service offerings around uptime and total cost of ownership.
• Execute territory plans and maintain forecasting using CRM and quoting tools to manage pipeline.
• Partner cross-functionally with Field Service Engineers and Service Coordination for a seamless customer experience.

Skills

Sales pipeline management

CRM (Salesforce)

Negotiation

Forecasting

Education

Bachelor’s Degree

Master’s Degree

Tools

Salesforce

SAP

Oracle

Microsoft Office

Job description

Leica Biosystems seeks a Senior Inside Sales Representative, Service, to drive renewal and new service contracts across North America in a remote-capable role. You will manage a growth pipeline, engage customers before warranty expiry, and position service offerings by highlighting uptime and total cost of ownership.

You will report to the Director, Service Business Operations, use Salesforce/ERP tools, travel up to 15%, and participate in a Sales Incentive Compensation program.