Senior Inside Sales — Service Contracts (Remote)

Leica Biosystems; Alexandria (VA); On-site; USD 85,000 - 104,000; Full time

Benefits offered by this job

Paid time off

Medical/dental/vision insurance

401(k)

Job summary

Leica Biosystems is recruiting for a Senior Inside Sales Representative, Service, to drive renewal and growth of service contracts within a defined North American territory. You will manage the full sales cycle, convert time-and-material customers to contracts, and align offerings with uptime and total cost of ownership.

The role reports to the Director, Service Business Operations and allows a remote work arrangement in North America, with 10–15% travel.

Qualifications

• Bachelor’s Degree with 2+ years of experience or Master’s Degree with 0-2 years
• Experience managing a sales pipeline and working toward revenue targets
• Foundational negotiation skills, including pricing and service scope discussions
• Experience using CRM tools (e.g., Salesforce) and ERP systems (e.g., SAP, Oracle), with proficiency in Microsoft Office

Responsibilities

• Deliver revenue and growth targets by managing a pipeline of renewal, conversion, and new service contract opportunities across all stages of the sales cycle
• Support contract renewal and penetration by engaging customers ahead of warranty expiration and contributing to conversion of time‑and‑material accounts to contract coverage
• Translate customer needs into value‑based solutions by positioning service offerings in terms of uptime, risk mitigation, and total cost of ownership
• Execute territory plans and maintain forecasting using CRM and quoting tools to manage pipeline, track performance, and support accurate forecasts
• Partner cross‑functionally with Field Service Engineers and Service Coordination to ensure consistent delivery and a seamless customer experience

Skills

Sales pipeline management

Negotiation

CRM (Salesforce)

MS Office

Education

Bachelor’s Degree

Master’s Degree

Tools

Salesforce

SAP

Oracle

Job description

Leica Biosystems is recruiting for a Senior Inside Sales Representative, Service, to drive renewal and growth of service contracts within a defined North American territory. You will manage the full sales cycle, convert time-and-material customers to contracts, and align offerings with uptime and total cost of ownership.

The role reports to the Director, Service Business Operations and allows a remote work arrangement in North America, with 10–15% travel.