Remote Senior Service Sales Pro, Life Sciences

Leica Biosystems; Boston (MA); On-site; USD 85,000 - 104,000; Full time

Benefits offered by this job

Remote work option

Job summary

Leica Biosystems, a Danaher operating company, is seeking a Senior Inside Sales Representative, Service, to support renewal and service contract growth in North America. You will manage a pipeline across renewal, conversion, and new opportunities, engaging customers before warranty expires and driving revenue.

The role reports to the Director, Service Business Operations and collaborates with Field Service Engineers and Service Coordination to ensure a seamless customer experience.

Qualifications

• Bachelor’s Degree with 2+ years of experience OR Masters Degree with 0-2 years of experience
• Experience managing a sales pipeline and working toward revenue targets
• Foundational negotiation skills, including pricing and service scope discussions
• Experience using CRM tools (e.g., Salesforce) and ERP systems (e.g., SAP, Oracle), with proficiency in Microsoft Office

Responsibilities

• Deliver revenue and growth targets by managing a pipeline of renewal, conversion, and new service contract opportunities across all stages of the sales cycle
• Support contract renewal and penetration by engaging customers ahead of warranty expiration and contributing to conversion of time-and-material accounts to contract coverage
• Translate customer needs into value-based solutions by positioning service offerings in terms of uptime, risk mitigation, and total cost of ownership
• Execute territory plans and maintain forecasting using CRM and quoting tools to manage pipeline, track performance, and support accurate forecasts
• Partner cross-functionally with Field Service Engineers and Service Coordination to ensure consistent delivery and a seamless customer experience

Skills

Sales pipeline management

Negotiation

CRM tools

Salesforce

ERP systems

Microsoft Office

Education

Bachelor’s Degree

Master’s Degree

Tools

Salesforce

SAP

Oracle

Microsoft Office

Job description

Leica Biosystems, a Danaher operating company, is seeking a Senior Inside Sales Representative, Service, to support renewal and service contract growth in North America. You will manage a pipeline across renewal, conversion, and new opportunities, engaging customers before warranty expires and driving revenue.

The role reports to the Director, Service Business Operations and collaborates with Field Service Engineers and Service Coordination to ensure a seamless customer experience.