Remote Senior Service Sales Specialist – Life Sciences

Leica Biosystems; Phoenix (AZ); Remote; USD 85,000 - 104,000; Full time

Benefits offered by this job

Remote work eligibility

Paid time off

401(k)

Job summary

Leica Biosystems, a Danaher operating company, seeks a Senior Inside Sales Representative, Service, to drive renewal and new service contract opportunities within the North America territory. This role contributes to revenue growth and retention, reporting to the Director, Service Business Operations.

You will manage the sales pipeline, engage customers before warranty expiry, and translate needs into uptime‑focused service solutions, with travel 10–15%.

Qualifications

• Bachelor’s degree with 2+ years of experience or Master’s with 0–2 years of experience.
• Experience managing a sales pipeline and working toward revenue targets.
• Foundational negotiation skills, including pricing and service scope discussions.
• Experience using CRM tools (Salesforce) and ERP systems (SAP, Oracle) with proficiency in Microsoft Office.

Responsibilities

• Deliver revenue and growth targets by managing a pipeline of renewal, conversion, and new service contract opportunities across all stages of the sales cycle.
• Support contract renewal and penetration by engaging customers ahead of warranty expiration and contributing to conversion of time‑and‑material accounts to contract coverage.
• Translate customer needs into value‑based solutions by positioning service offerings in terms of uptime, risk mitigation, and total cost of ownership.
• Execute territory plans and maintain forecasting using CRM and quoting tools to manage pipeline, track performance, and support accurate forecasts.
• Partner cross‑functionally with Field Service Engineers and Service Coordination to ensure consistent delivery and a seamless customer experience.

Skills

Sales pipeline management

Revenue targets

Negotiation

Communication

Education

Bachelor’s or Master’s degree in related field

Tools

Salesforce

SAP

Oracle

Job description

Leica Biosystems, a Danaher operating company, seeks a Senior Inside Sales Representative, Service, to drive renewal and new service contract opportunities within the North America territory. This role contributes to revenue growth and retention, reporting to the Director, Service Business Operations.

You will manage the sales pipeline, engage customers before warranty expiry, and translate needs into uptime‑focused service solutions, with travel 10–15%.