Senior Server Support Technician

Worldwide TechServices; Onalaska (WI); On-site; USD 40,000 - 60,000; Full time

Job summary

A global technology services provider seeks a Dynamic Server Support professional to perform troubleshooting activities for client products, including desktops and servers. Responsibilities include providing customer support, completing administrative tasks, and ensuring timely reporting. Candidates should have a technical school certification and relevant experience, with strong communication skills. The role may require driving to client locations and the ability to lift computer equipment. This position is located in Onalaska, Wisconsin.

Qualifications

• Typically requires 0-2 years of relevant experience.
• Previous customer service experience is a plus.
• Knowledge of relevant software and hardware.

Responsibilities

• Provide customer support for designated equipment.
• Complete administrative tasks associated with calls.
• Report all activity in an accurate and timely manner.

Skills

Communication regarding technical issues with clients

Ability to drive to client locations

Ability to lift and move computer equipment up to 50 lbs

Education

Technical school certification or equivalent

Tools

Basic repair tool kit

Job description

A global technology services provider seeks a Dynamic Server Support professional to perform troubleshooting activities for client products, including desktops and servers. Responsibilities include providing customer support, completing administrative tasks, and ensuring timely reporting. Candidates should have a technical school certification and relevant experience, with strong communication skills. The role may require driving to client locations and the ability to lift computer equipment. This position is located in Onalaska, Wisconsin.