Senior Server Support Technician

Worldwide TechServices; Peoria (IL); On-site; USD 35,000 - 55,000; Full time

Job summary

A leading technology services provider is seeking a Dynamic Server Support technician in Peoria, IL. This role involves providing customer support for technical issues, accepting service calls, and ensuring client satisfaction. Candidates should have a technical school certification and 0-2 years of experience. Strong communication skills and a basic repair tool kit are essential. The position may require travel to client locations. Join a company committed to delivering top-tier technology solutions.

Qualifications

• 0-2 years of relevant experience in a technical or customer service role.
• Maintain all required OEM certifications as directed by Management.

Responsibilities

• Provide customer support for designated equipment.
• Accept and deliver all service calls within established service level agreements.
• Complete all administrative tasks associated with service calls.

Skills

Ability to communicate regarding technical issues with clients

Ability to drive to client locations

Ability to lift and or move various computer equipment up to 50 lbs

Education

Technical school certification or equivalent

Tools

Basic repair tool kit

Job description

A leading technology services provider is seeking a Dynamic Server Support technician in Peoria, IL. This role involves providing customer support for technical issues, accepting service calls, and ensuring client satisfaction. Candidates should have a technical school certification and 0-2 years of experience. Strong communication skills and a basic repair tool kit are essential. The position may require travel to client locations. Join a company committed to delivering top-tier technology solutions.