Senior Server Support Technician

Worldwide TechServices; Greenville (SC); On-site; USD 35,000 - 50,000; Full time

Job summary

A global technology services leader is seeking a Dynamic Server Support professional based in Greenville, South Carolina. This senior position focuses on troubleshooting for various client products, ensuring timely and accurate service delivery. The ideal candidate should have technical school certification or equivalent, along with customer service experience. Responsibilities include providing customer support, real-time reporting, and asset control. A valid driver’s license is required as travel is involved. Competitive benefits are offered.

Qualifications

• 0-2 years of relevant experience required.
• Previous customer service experience preferred.
• Valid Driver’s License and reliable transportation required.

Responsibilities

• Provide customer support for designated equipment.
• Deliver all service calls within service level agreements.
• Complete all administrative tasks associated with service calls.

Skills

Customer communication

Travel to client locations

Lifting computer equipment

Education

Technical school certification or equivalent

Tools

Basic repair tool kit

Job description

A global technology services leader is seeking a Dynamic Server Support professional based in Greenville, South Carolina. This senior position focuses on troubleshooting for various client products, ensuring timely and accurate service delivery. The ideal candidate should have technical school certification or equivalent, along with customer service experience. Responsibilities include providing customer support, real-time reporting, and asset control. A valid driver’s license is required as travel is involved. Competitive benefits are offered.