Senior Server Support Technician

Worldwide TechServices; Savannah (GA); On-site; USD 35,000 - 50,000; Full time

Job summary

A global technology service provider located in Savannah, Georgia, is hiring for the position of Dynamic Server Support. This role involves troubleshooting and repairing a variety of client products, providing customer support, and ensuring adherence to service level agreements. Candidates should have a technical school certification and possess customer service experience. This position requires valid transportation and the ability to lift various computer equipment. Join a diverse team dedicated to delivering top-notch technical solutions.

Qualifications

• Typically requires technical school certification or equivalent and 0-2 years of relevant experience.
• Previous customer service experience is a plus.

Responsibilities

• Provide customer support for designated equipment.
• Accept and deliver all service calls as per client agreements.
• Complete all administrative tasks associated with each call.
• Ensure control of assets and inventory through turnaround of parts.

Skills

Customer service communication

Ability to drive long distances

Basic repair tool kit ownership

Ability to lift up to 50 lbs

Education

Technical school certification or equivalent

Tools

Relevant software and hardware knowledge

Job description

A global technology service provider located in Savannah, Georgia, is hiring for the position of Dynamic Server Support. This role involves troubleshooting and repairing a variety of client products, providing customer support, and ensuring adherence to service level agreements. Candidates should have a technical school certification and possess customer service experience. This position requires valid transportation and the ability to lift various computer equipment. Join a diverse team dedicated to delivering top-notch technical solutions.