Senior Server Support Technician

Worldwide TechServices; Arvada (CO); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading technology services provider in Colorado is looking for a Dynamic Server Support professional to deliver technical assistance for various client products. The role involves troubleshooting, customer interactions, and fulfilling service calls within established guidelines. Candidates should have a technical certification and preferably some customer service experience. Strong communication skills and the ability to handle technical issues are essential. This is a full-time role with opportunities for growth in a dynamic environment.

Qualifications

• Typically requires technical school certification or equivalent and 0-2 years of relevant experience.
• Previous customer service experience is a plus.

Responsibilities

• Provide customer support for designated equipment.
• Accept and deliver all service calls assigned.
• Ensure control of assets and inventory.
• Report all activity in an accurate and timely manner.

Skills

Customer service communication

Ability to drive to client locations

Basic repair tool kit ownership

Education

Technical school certification or equivalent

Tools

Relevant software and hardware

Job description

A leading technology services provider in Colorado is looking for a Dynamic Server Support professional to deliver technical assistance for various client products. The role involves troubleshooting, customer interactions, and fulfilling service calls within established guidelines. Candidates should have a technical certification and preferably some customer service experience. Strong communication skills and the ability to handle technical issues are essential. This is a full-time role with opportunities for growth in a dynamic environment.