Senior Server & Network Reliability Engineer

Akamai Technologies, Inc.; Columbus (OH); On-site; USD 96,000 - 174,000; Full time

Benefits offered by this job

Healthcare

401K savings plan

Paid time off

Job summary

Akamai Technologies, Inc. is seeking a Senior Server Tech Services Engineer to resolve critical hardware and network incidents on a global scale from Columbus, OH. You will lead complex escalations, mentor junior engineers, and push for operational excellence across Akamai's vast edge platform.

You will diagnose server and network faults, coordinate repairs with field teams and vendors, and help ensure optimal performance of Akamai's CDN and security products.

Qualifications

• 8+ years of hands-on experience in hardware and network troubleshooting.
• Strong knowledge of Layer 1/2, OSI model, and Unix/Linux CLI.
• Experience with data center technologies and infrastructure management.

Responsibilities

• Lead high-severity hardware and network issue escalations across Akamai's global infra.
• Mentor junior engineers and coordinate with cSTS, SRE, and field teams.
• Diagnose complex hardware/network faults and drive rapid resolutions.
• Coordinate returns of Akamai equipment to warehouses or vendors.
• Monitor failure patterns and report trends to hardware engineering.

Skills

Network hardware

Server hardware

Unix/Linux CLI

OSI model

Data center tech

Troubleshooting

Education

Bachelor's degree in technology

Tools

RAID

Job description

Akamai Technologies, Inc. is seeking a Senior Server Tech Services Engineer to resolve critical hardware and network incidents on a global scale from Columbus, OH. You will lead complex escalations, mentor junior engineers, and push for operational excellence across Akamai's vast edge platform.

You will diagnose server and network faults, coordinate repairs with field teams and vendors, and help ensure optimal performance of Akamai's CDN and security products.