Senior Global Server & Network Reliability Engineer
Akamai Technologies, Inc.
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Descrizione del lavoro
Akamai Technologies, Inc. is seeking a Senior Server Tech Services Engineer to resolve high-severity hardware and network issues across Akamai's global infrastructure.
You will lead complex technical escalations, mentor junior engineers, and drive operational excellence to ensure optimal performance for the Content Delivery Network and Security products. In this role you will report to the cSTS team lead during critical maintenance, collaborate with multiple engineering teams, diagnose issues,
Competenze
- 8 years of relevant experience with a degree or equivalent
- Experience diagnosing faults in network and server hardware
- Expert knowledge of Layer 1 and Layer 2 troubleshooting, OSI model, and Unix/Linux CLI
- Experience with data center technologies and infrastructure management
- Strong analytical skills to resolve complex technical issues
- Ability to collaborate with internal teams, third-party providers, and vendors
Mansioni
- Report and coordinate with cSTS team lead during critical maintenance projects
- Collaborate with Network Infrastructure and SRE teams to assess issues and drive workflows
- Diagnose high-level hardware and network issues across global infrastructure
- Facilitate server repairs with ISPs and field engineers
- Coordinate return of Akamai equipment to warehouse or vendors
- Monitor hardware failure patterns and report trends to Hardware Engineering and vendors
Conoscenze
Formazione
Strumenti
Descrizione del lavoro
Akamai Technologies, Inc. is seeking a Senior Server Tech Services Engineer to resolve high-severity hardware and network issues across Akamai's global infrastructure.
You will lead complex technical escalations, mentor junior engineers, and drive operational excellence to ensure optimal performance for the Content Delivery Network and Security products. In this role you will report to the cSTS team lead during critical maintenance, collaborate with multiple engineering teams, diagnose issues,
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