Senior Security Service Technician - Field Support & Repairs

Convergint Technologies, LLC; Neenah (WI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental & Vision Plan

401K Matching Plan

Paid Time Off starting at 13 days

Vehicle reimbursement plan or company車

Job summary

Convergint is seeking a Security Service Technician to service and support customers by responding to service calls, performing maintenance, and completing small projects. You will join a dynamic team with growth opportunities while upholding our values and safety standards.

With a focus on access control, fire alarm, and electronic security systems, you will diagnose problems, implement solutions, and maintain detailed service documentation for customers and Convergint.

Qualifications

• Exceptional customer focus and ability to work under pressure.
• Solid technical skills related to fire alarm and electronic security systems.
• Solid programming skills and proven troubleshooting ability.

Responsibilities

• Respond to routine and non-routine service calls, maintenance, and emergencies in a timely manner.
• Diagnose, troubleshoot, repair, and replace defective parts and systems as needed.
• Complete accurate service reports for invoicing and cost tracking.

Skills

Customer focus

Technical security systems

Programming skills

Self-starter

Education

High School/GED

Job description

Convergint is seeking a Security Service Technician to service and support customers by responding to service calls, performing maintenance, and completing small projects. You will join a dynamic team with growth opportunities while upholding our values and safety standards.

With a focus on access control, fire alarm, and electronic security systems, you will diagnose problems, implement solutions, and maintain detailed service documentation for customers and Convergint.