Senior Security Advisor-Incident Response & Cloud Security

CrowdStrike Holdings, Inc.; United States; À distance; USD 100 000 - 155 000; Plein temps

Avantages offerts par ce poste

Market-leading compensation

Wellness programs

Professional development

Volunteer opportunities

Résumé du poste

CrowdStrike Holdings, Inc. is seeking a Falcon Complete Security Advisor to guide customers in achieving a secure, resilient posture using our AI-native platform.

You’ll assess environments, recommend remediations, and coordinate with internal teams to resolve issues. Ideal candidates have 3+ years in cybersecurity, strong communication, and experience with Windows, Linux, macOS, threat detection and incident response.

Qualifications

• 3+ years in cybersecurity focused role.
• Customer empathy and ability to guide customers towards desired outcome.
• Bachelor's degree in Technology and/or Cybersecurity or relevant experience.
• Cybersecurity certifications from reputable organizations such as SANS, ISC2 or equivalent.
• US Citizenship or Green Card Holder.
• Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes.

Responsabilités

• Assess customer’s Falcon environment and ensure alignment with Falcon Complete standards.
• Provide Falcon Complete customers with recommendations that align to improved security.
• Create and recommend remediation for components of CrowdStrike products that may lead to improved security posture.
• Document, update, and resolve all customer related issues in accordance with established procedures and SLAs.
• Develop and provide customers with service reports and stats as requested.
• Partner with internal teams to ensure customer satisfaction.
• Liaise with support team to help troubleshoot and coordinate efforts to resolve technical issues.

Connaissances

Cybersecurity

Customer empathy

Communication skills

Windows

Linux

macOS

Threat detection

Incident response

AI technologies

Formation

Bachelor's degree in Technology or Cybersecurity

Cybersecurity certifications (SANS, ISC2)

Outils

SIEM

UEBA

MDR/XDR

Description du poste

CrowdStrike Holdings, Inc. is seeking a Falcon Complete Security Advisor to guide customers in achieving a secure, resilient posture using our AI-native platform.

You’ll assess environments, recommend remediations, and coordinate with internal teams to resolve issues. Ideal candidates have 3+ years in cybersecurity, strong communication, and experience with Windows, Linux, macOS, threat detection and incident response.