Senior SDR Leader - Outbound Growth & Team Builder

servicetitan; United States; On-site; USD 130,000 - 180,000; Full time

Benefits offered by this job

Flexible time off

Health insurance

Parental leave

Fertility assistance

401k match

Telehealth options

Job summary

ServiceTitan in the United States is seeking a Senior SDR Manager who will shape and execute our outbound sales strategy, recruit and train a large SDR team, and partner with leadership to build the country's best front-line organization.

You will manage residential SDR Managers, drive pipeline, monitor metrics, coach on best practices, and report KPIs to the Director of Sales Development. A vibrant, data-driven leader with SFDC and Salesloft experience thrives here.

Qualifications

• 2+ years XDR management experience preferred.
• 1+ year sales management experience preferred.
• Direct experience as XDR or strong knowledge of day-to-day workflows.
• Outbound prospecting experience, not just inbound leads.
• Track record of leading a high-performing sales dev team.
• Strong outbound pipeline generation knowledge.
• Excellent communication and presentation skills.
• High emotional intelligence and accountability.

Responsibilities

• Manage core residential SDR Managers on objectives and performance.
• Provide, equip, and implement manager best practices.
• Own core residential SDR team quota attainment.
• Monitor lead processes, metrics, and pipeline creation.
• Shape and implement SDR strategy and processes.
• Coach SDRs on best practices and stay current with trends.
• Mentor team and steward the ServiceTitan organization.
• Report KPIs to Director of Sales Dev.
• Recruit, interview, and onboard new team members.
• Conduct weekly 1X1s with each SDR Manager.
• Collaborate with extended XDR management team.
• Evaluate new technologies to drive performance.

Skills

XDR Management

Sales Management

Outbound Calling

Salesforce

Salesloft

Data Analysis

Leadership

Tools

Salesforce (SFDC)

Salesloft

Job description

ServiceTitan in the United States is seeking a Senior SDR Manager who will shape and execute our outbound sales strategy, recruit and train a large SDR team, and partner with leadership to build the country's best front-line organization.

You will manage residential SDR Managers, drive pipeline, monitor metrics, coach on best practices, and report KPIs to the Director of Sales Development. A vibrant, data-driven leader with SFDC and Salesloft experience thrives here.