Enterprise Sales Strategy & Operations Lead

ServiceTitan; United States; On-site; USD 180,000 - 260,000; Full time

Benefits offered by this job

Fully paid medical, dental & vision

401(k) match

Fertility coverage

Parental leave

Adoption support

Job summary

ServiceTitan in the United States is seeking a Senior Manager for Enterprise Sales Strategy & Operations to drive the operational strategy of our Enterprise Sales organization from pipeline to close. This role will own multiple strategic initiatives and is responsible for optimizing business workflows across the sales lifecycle.

The ideal candidate brings strong analytical rigor, strategic project management, and senior stakeholder management, with 5–8 years in high-growth tech, prior Sales Ops

Qualifications

• Excellent written, verbal, and presentation skills facilitating partnership with VP+ leadership.
• Proven track record of cross-functional project delivery to drive results.
• Experience in operations/revops/strategy/finance within SaaS; enterprise sales experience a plus.

Responsibilities

• Oversee daily operations of Sales Operations including KPI reporting, forecasting, capacity management, account assignment, and month-end close.
• Lead high-impact strategic initiatives across the Enterprise portfolio including key account engagement, automation & tooling, territory management, annual planning, etc.
• Partner with Sales Development and Sales leaders to help them understand performance trends, root causes, and scale operations.
• Develop strategic initiatives and execution plans to improve Enterprise full-cycle sales performance.
• Collaborate with peers across Sales, RevOps, Finance, & Marketing to deliver insights on large-scale projects or analysis.
• Operate hands-on to dive deep on analysis or systems, identify hot spots, and develop solutions for high-quality results.
• Manage and develop a team covering Enterprise Sales Strategy & Operations

Skills

Excel/GSheet modeling

SQL

Tableau

Cross-functional collaboration

Education

Bachelor's degree

Tools

Tableau

Job description

ServiceTitan in the United States is seeking a Senior Manager for Enterprise Sales Strategy & Operations to drive the operational strategy of our Enterprise Sales organization from pipeline to close. This role will own multiple strategic initiatives and is responsible for optimizing business workflows across the sales lifecycle.

The ideal candidate brings strong analytical rigor, strategic project management, and senior stakeholder management, with 5–8 years in high-growth tech, prior Sales Ops