Remote Sales Development Manager: Lead SDR Team
ServiceTitan, Inc.
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Job summary
ServiceTitan, Inc. is seeking a Sales Development Manager (SDM) to lead the outbound SDR team and shape the sales development strategy.
You will recruit, onboard, and train new hires, while monitoring KPIs and optimizing the outbound process to fuel growth. You will work with leadership to build a high-performing, data-driven SDR organization, leveraging tools like Salesforce and Salesloft to drive superior results.
Qualifications
- Direct experience as SDR/BDR and applicable team lead or team management experience.
- 2+ years SDR management experience.
- Outbound specific cold-calling experience beyond inbound leads.
- Proven track record of managing a high-performing inside sales team.
- Strong understanding of outbound pipeline generation processes.
- Analytical mindset with ability to generate reports and identify trends.
- Ability to adopt and roll out new sales enablement technologies.
Responsibilities
- Manage the SDRs on objectives and performance achievement.
- Monitor lead processes, metrics, and pipeline creation.
- Shape and implement SDR strategy and processes.
- Coach SDRs on best practices and provide mentorship.
- Report to Sr. Management on operational and financial KPIs.
- Recruit, interview, and onboard new team members.
- Conduct weekly 1X1s with each SDR.
- Evaluate new technologies and programs to drive performance.
Skills
Tools
Job description
ServiceTitan, Inc. is seeking a Sales Development Manager (SDM) to lead the outbound SDR team and shape the sales development strategy.
You will recruit, onboard, and train new hires, while monitoring KPIs and optimizing the outbound process to fuel growth. You will work with leadership to build a high-performing, data-driven SDR organization, leveraging tools like Salesforce and Salesloft to drive superior results.
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