Senior SAP IS-U Device & Work Management Lead

EY

Wichita (KS)

Remote

USD 143,000 - 262,000

Full time

5 days ago

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Benefits offered by this job

Medical and dental coverage

Pension and 401(k) plans

Paid time off and holidays

Flexible vacation policy

Job summary

EY is seeking an SAP IS-U Device & Work Management Functional Manager to lead end-to-end SAP IS-U device and work management design and delivery for utility operations. You will own the device and work management workstream, align processes, and ensure successful integration with AMI, MDMS, EDM, GIS, and other platforms, coordinating with business and vendor teams.

You will guide requirements, design reviews, testing, cutover, and post-go-live stabilization while coaching functional consultants

Qualifications

Bachelor’s degree.
Typically, no less than 4 to 6 years of SAP IS-U or SAP Utilities experience, including substantial hands-on experience in Device Management, Work Management, meter reading, or related utility field processes, with 3+ years leading a functional workstream or team.
Proven experience owning SAP IS-U Device and Work Management solution design and delivery through implementation, testing, deployment, and stabilization.
Experience designing and delivering solutions across device lifecycle management, meter reading, service orders, field-work processes, and operational controls.
Experience integrating SAP IS-U with related utility systems and capabilities, such as AMI/MDMS, EDM, GIS, inventory, SAP Plant Maintenance, and mobile workforce solutions.
Experience leading requirements gathering, fit-gap analysis, solution workshops, functional design, testing, defect resolution, cutover, and operational readiness activities.
Experience governing cross-functional integrations, testing, cutover, and operational readiness within complex utility transformation programs.
Experience leading cross-functional teams, managing dependencies and risks, and driving decisions with business and technology stakeholders.
Strong leadership, communication, planning, and stakeholder-management skills.
Ability to balance business outcomes, solution quality, delivery constraints, and operational readiness.

Responsibilities

Own the SAP IS-U Device and Work Management workstream from discovery through deployment and stabilization.
Define the functional design for device lifecycle management, meter reading, field service, work execution, and operational controls.
Lead requirements gathering, fit-gap assessments, solution workshops, and design reviews to translate utility metering, field operations, and business requirements into scalable SAP IS-U solutions.
Drive end-to-end integration across SAP IS-U and related platforms, including AMI, MDMS, EDM, GIS, inventory, SAP Plant Maintenance, and mobile workforce solutions.
Lead the design and delivery of device and field-work processes, including device lifecycle, meter reading, service orders, field execution, exception processing, and operational handoffs.
Manage cross-workstream dependencies with Billing, Customer Service, Data Conversion, and other workstreams to ensure alignment across end-to-end utility processes.
Develop and oversee functional specifications, solution documentation, configuration standards, and design decisions to ensure consistency and quality across the workstream.
Lead and coach functional consultants, coordinate technical and vendor teams, establish clear ownership, and drive timely resolution of issues.
Oversee end-to-end testing and defect resolution for meter-to-cash processes, field completion, device and meter-reading scenarios, exception processing, integrations, and handoffs.
Manage workstream scope, estimates, dependencies, risks, stakeholder decisions, and escalations with clear communication to leadership.
Lead cutover, reconciliation, training, production readiness, support transition, and post-go-live stabilization.
Build trusted relationships with client stakeholders and provide functional guidance on SAP IS-U Device and Work Management capabilities and transformation priorities.