Senior SAP IS-U Device & Work Management Lead

EY

San Antonio (TX)

Remote

USD 143,000 - 297,000

Full time

5 days ago

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Job summary

EY is seeking an SAP IS-U Device & Work Management Functional Manager to lead the end-to-end design and delivery of SAP IS-U Device and Work Management solutions for utility clients. You will own the device and work management workstream, align processes with metering and field operations, and guide teams across business, technical, vendor, and program stakeholders.

You will lead functional teams, define design approaches, drive integration with AMI/MDMS/EDM and GIS, and ensure operational

Qualifications

Bachelor’s degree required.
Typically 4–6 years of SAP IS-U or SAP Utilities experience, including hands-on Device Management or Work Management and 3+ years leading a functional workstream or team.
Proven experience owning SAP IS-U Device and Work Management design and delivery through implementation, testing, deployment, and stabilization.
Experience designing solutions across device lifecycle management, meter reading, service orders, field-work processes, and operational controls.
Experience integrating SAP IS-U with related utility systems like AMI/MDMS, EDM, GIS, inventory, SAP Plant Maintenance, and mobile workforce solutions.
Experience leading requirements gathering, fit-gap analysis, solution workshops, functional design, testing, defect resolution, cutover, and operational readiness activities.

Responsibilities

Own the SAP IS-U Device and Work Management workstream from discovery through deployment and post-go-live stabilization.
Define and govern the functional design for device lifecycle management, meter reading, field service, and operational controls.
Lead requirements gathering, fit-gap assessments, solution workshops, and design reviews for scalable SAP IS-U solutions.
Drive end-to-end integration across SAP IS-U and related platforms (AMI, MDMS, EDM, GIS, inventory, PM, mobile solutions).
Lead device and field-work process design including device lifecycle, meter reading, service orders, field execution, and exception processing.
Manage cross-workstream dependencies to ensure alignment across end-to-end utility processes.
Develop functional specs, solution documentation, configuration standards, and design decisions for consistency and quality.
Coach functional consultants and coordinate vendor teams, driving timely issue resolution.
Oversee end-to-end testing and defect resolution for meter-to-cash processes and production readiness.
Manage scope, estimates, risks, and stakeholders; communicate options and impacts clearly.
Lead cutover, reconciliation, training, and post-go-live stabilization activities.
Build trusted relationships with client stakeholders and provide functional guidance on SAP IS-U capabilities.