Senior SAP IS-U Device & Work Management Lead

EY; Boca Raton (FL); Remote; USD 143,000 - 262,000; Full time

Job summary

EY is seeking an SAP IS-U Device & Work Management Functional Manager to lead end-to-end design and delivery of SAP IS-U Device and Work Management solutions in the United States. You will own the device/work management workstream, define the functional approach, and align SAP IS-U processes with metering and field operations to support reliable utility operations.

You will lead functional teams, collaborate with business, technical, vendor, and program stakeholders to drive solution quality,

Qualifications

• A bachelor’s degree.
• Typically, no less than 4 to 6 years of SAP IS-U or SAP Utilities experience, including hands-on experience in Device Management, Work Management, meter reading, or related utility field processes, with 3+ years leading a functional workstream or team.
• Experience owning SAP IS-U Device and Work Management solution design and delivery through implementation, testing, deployment, and stabilization.
• Experience designing and delivering solutions across device lifecycle management, meter reading, service orders, field-work processes, and operational controls.
• Experience integrating SAP IS-U with related utility systems and capabilities, such as AMI/MDMS, EDM, GIS, inventory, SAP Plant Maintenance, and mobile workforce solutions.
• Experience leading requirements gathering, fit-gap analysis, solution workshops, functional design, testing, defect resolution, cutover, and operational readiness activities.
• Experience governing cross-functional integrations, testing, cutover, and operational readiness within complex utility transformation programs.

Responsibilities

• Owning the SAP IS-U Device and Work Management workstream, including scope, target processes, solution decisions, delivery plans, quality, risks, and outcomes from discovery through deployment and post-go-live stabilization.
• Defining and governing the functional design for device lifecycle management, meter reading, field service, work execution, and operational controls.
• Leading requirements gathering, fit-gap assessments, solution workshops, and design reviews to translate utility metering, field operations, and business requirements into scalable and maintainable SAP IS-U solutions.
• Driving end-to-end integration across SAP IS-U and related platforms, including AMI, MDMS, EDM, GIS, inventory, SAP Plant Maintenance, and mobile workforce solutions.
• Leading the design and delivery of device and field-work processes, including device lifecycle, meter reading, service orders, field execution, exception processing, and operational handoffs.
• Managing cross-workstream dependencies with Billing, Customer Service, Data Conversion, and other workstreams to ensure alignment across end-to-end utility processes.

Skills

SAP IS-U knowledge

Requirements gathering

Solution design

Stakeholder management

Cross-functional leadership

Testing and defect resolution

Communication skills

Education

Bachelor's degree

Tools

SAP IS-U

AMI

MDMS

EDM

GIS

SAP Plant Maintenance

Mobile workforce solutions

Job description

EY is seeking an SAP IS-U Device & Work Management Functional Manager to lead end-to-end design and delivery of SAP IS-U Device and Work Management solutions in the United States. You will own the device/work management workstream, define the functional approach, and align SAP IS-U processes with metering and field operations to support reliable utility operations.

You will lead functional teams, collaborate with business, technical, vendor, and program stakeholders to drive solution quality,