Senior SAP IS-U Device & Work Management Lead

EY; San Diego (CA); On-site; USD 143,000 - 262,000; Full time

Job summary

EY is seeking an SAP IS-U Device & Work Management Functional Manager to lead end-to-end design and delivery of SAP IS-U Device and Work Management solutions for utility clients in the US. You will own the Device and Work Management workstream, define the functional approach, align SAP IS-U processes with metering and field operations, and drive solution quality and operational readiness.

You will lead functional consultants, coordinate with vendor and program stakeholders, manage

Responsibilities

• Owning the SAP IS-U Device and Work Management workstream, including scope, target processes, solution decisions, delivery plans, quality, risks, and outcomes from discovery through deployment and post-go-live stabilization.
• Defining and governing the functional design for device lifecycle management, meter reading, field service, work execution, and operational controls.
• Leading requirements gathering, fit-gap assessments, solution workshops, and design reviews to translate utility metering, field operations, and business requirements into scalable and maintainable SAP IS-U solutions.
• Driving end-to-end integration across SAP IS-U and related platforms, including AMI, MDMS, EDM, GIS, inventory, SAP Plant Maintenance, and mobile workforce solutions.
• Leading the design and delivery of device and field-work processes, including device lifecycle, meter reading, service orders, field execution, exception processing, and operational handoffs.
• Managing cross-workstream dependencies with Billing, Customer Service, Data Conversion, and other business and technology workstreams to ensure alignment across end-to-end utility processes.
• Developing and overseeing functional specifications, solution documentation, configuration standards, and design decisions to ensure consistency and quality across the workstream.
• Leading and coaching functional consultants, coordinating technical and vendor teams, establishing clear ownership, and driving timely resolution of functional and cross-workstream issues.
• Overseeing end-to-end testing and defect resolution for meter-to-cash processes, field completion, device and meter-reading scenarios, exception processing, integrations, and operational handoffs.
• Managing workstream scope, estimates, dependencies, risks, stakeholder decisions, and escalations while clearly communicating options and impacts to program and business leadership.
• Leading cutover, reconciliation, training, production readiness, support transition, and post-go-live stabilization activities.
• Building trusted relationships with client stakeholders and providing functional guidance on SAP IS-U Device and Work Management capabilities, solution decisions, and transformation priorities.

Job description

EY is seeking an SAP IS-U Device & Work Management Functional Manager to lead end-to-end design and delivery of SAP IS-U Device and Work Management solutions for utility clients in the US. You will own the Device and Work Management workstream, define the functional approach, align SAP IS-U processes with metering and field operations, and drive solution quality and operational readiness.

You will lead functional consultants, coordinate with vendor and program stakeholders, manage