Senior Sales Specialist, Connect CCaaS

Amazon; Boston (MA); On-site; USD 143,000 - 193,000; Full time

Job summary

Amazon Web Services (AWS) is seeking an experienced Senior Sales Specialist to establish AWS as the market leader for Amazon Connect. You will drive go-to-market plans, engage with CXO-level stakeholders in large accounts, and collaborate with Solutions Architects and Partners to scale SaaS offerings.

The role emphasizes strategic thinking, cross-functional collaboration, and the ability to influence at the VP/CxO level while delivering measurable revenue and customer value.

Qualifications

• 5+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives.
• 3+ years experience selling into contact centers.
• 5+ years of building profitable partner ecosystems.
• Experience developing detailed go-to market plans.

Responsibilities

• Drive revenue and market share for AWS.
• Meet or exceed quarterly and annual revenue targets.
• Develop and execute against a sales plan.
• Maintain a robust sales pipeline.
• Work with partners and OEMs to extend reach and drive adoption of AWS solutions.
• Manage contract negotiations along with the core sales organization.
• Develop long-term strategic relationships with key accounts.
• Ensure customer satisfaction.

Skills

Direct sales

SaaS sales

Partner ecosystem

Go-to-market planning

Job description

Amazon Web Services (AWS) is seeking an experienced Senior Sales Specialist to establish AWS as the market leader for Amazon Connect. You will drive go-to-market plans, engage with CXO-level stakeholders in large accounts, and collaborate with Solutions Architects and Partners to scale SaaS offerings.

The role emphasizes strategic thinking, cross-functional collaboration, and the ability to influence at the VP/CxO level while delivering measurable revenue and customer value.