Senior Program Manager, Sales Ops & Workflow Excellence

Motorola Solutions Inc; Minnesota; On-site; USD 95,000 - 110,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

Generous Paid Time Off Packages

Employee Stock Purchase Plan

Paid Parental & Family Leave

Job summary

Motorola Solutions is seeking an agile, execution-oriented Program Manager to drive end-to-end workflows across critical commercial programs, translating business needs into scalable process designs and platform enablement for sales teams.

You will partner with Sales, IT, Customer Success, Finance, Product, and Legal to optimize handoffs from lead to opportunity to order, balancing manual and automated solutions while maintaining data integrity, SOPs, and user enablement resources.

Qualifications

• 4+ years in project management or sales operations in a fast-paced environment.
• Strong CRM understanding and ability to translate business needs into workflows.
• Experience across lead, opportunity, and order processes.
• Excellent communication and cross-functional collaboration skills.

Responsibilities

• Map and optimize end-to-end commercial workflows across the seller journey (lead-to-opportunity-to-order).
• Support day-to-day system adjustments, workflow governance, and process enhancements.
• Assess when streamlined manual processes or lightweight interventions are preferable to extensive automations.
• Partner with IT, CRM administrators, and platform teams to translate business needs into scalable system designs.
• Develop SOPs, process documentation, and user enablement resources for change management.

Skills

CRM Architecture & Systems Acumen

Sales process knowledge

Cross-functional collaboration

Communication & influencing

Education

Bachelor's degree in Business Administration or related field

Tools

Salesforce

Dynamics 365

HubSpot

Job description

Motorola Solutions is seeking an agile, execution-oriented Program Manager to drive end-to-end workflows across critical commercial programs, translating business needs into scalable process designs and platform enablement for sales teams.

You will partner with Sales, IT, Customer Success, Finance, Product, and Legal to optimize handoffs from lead to opportunity to order, balancing manual and automated solutions while maintaining data integrity, SOPs, and user enablement resources.