Senior Sales & Operations Lead — Branch & Fleet Expert

Herc Rentals Inc.; Oak Park (MI); On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

Life and disability insurance

401(k) with company match

Paid Time Off

Job summary

Herc Rentals Inc. is seeking a Senior Sales and Operations Coordinator in Oak Park, MI. You will be the first point of contact in branches, handling customer inquiries, coordinating deliveries and pickups, and supporting drivers and sales teams.

You will learn to manage a portfolio of customers, optimize routes under DOT guidelines, and grow in the equipment rental business with opportunities for career advancement.

Qualifications

• High school or GED required; College Degree preferred.
• 2-4 years of relatable experience.
• Must be fluent in Rental Man.
• Fluent with On the Go use.
• Proficient in DOT Regulations and load securement guidelines.
• A valid driver's license with a clean driving record.

Responsibilities

• Proactively answer and resolve customer questions.
• Schedule delivery and pickup of equipment and coordinate with drivers/vendors.
• Optimize routing of drivers with DOT regulations expertise.
• Aid and support branch coordinators.
• Serve as a trusted partner to territory sales representatives.
• Manage a portfolio of customers and maximize revenue through superior service.
• Finalize sales for inbound and outbound calls and advise on equipment operation and maintenance.
• Generate, analyze and review daily business reports.
• Collaborate with Fleet, Procurement and branch dashboards.
• Assist others with Salesforce.com and eApply applications.

Skills

Customer service

Communication

Teamwork

Planning

Initiative

Decision making

Education

High school diploma or GED

Bachelor's degree preferred

Tools

Salesforce

Optimus

Job description

Herc Rentals Inc. is seeking a Senior Sales and Operations Coordinator in Oak Park, MI. You will be the first point of contact in branches, handling customer inquiries, coordinating deliveries and pickups, and supporting drivers and sales teams.

You will learn to manage a portfolio of customers, optimize routes under DOT guidelines, and grow in the equipment rental business with opportunities for career advancement.