Senior Sales & Operations Coordinator — Equipment Rentals

Herc Rentals; Oklaunion (TX); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

Medical benefits

401(k) with match

Paid time off

Parental leave

Employee stock purchase program

Life insurance

Disability insurance

Tuition reimbursement

Job summary

Herc Rentals is seeking a Senior Sales and Operations Coordinator to greet customers at the branch and on the phone. You will learn to manage a portfolio of customers, schedule equipment deliveries and pickups, and become a trusted partner to drivers and sales reps.

The role emphasizes proactive problem solving, adherence to DOT regulations, and cross-functional support across Fleet, Procurement and daily dashboards.

Qualifications

• High school diploma or GED; college degree preferred.
• 2-4 years of relatable experience.
• Must be fluent in Rental Man.
• Fluent with On the Go use.
• Proficient in DOT Regulations and load securement guidelines.
• Valid driver's license with clean driving record.

Responsibilities

• Proactively answer and resolve customer questions.
• Schedule delivery and pickup of equipment and coordinate with drivers and vendors.
• Optimize routing of drivers with DOT regulations in mind.
• Support other coordinators at the branch.
• Partner with territory sales representatives.
• Manage a portfolio of customers and maximize revenue.
• Close sales for inbound and outbound calls.
• Advise customers on equipment selection, operation and maintenance.
• Generate, analyze and review daily business reports.
• Support all team members and use Salesforce.com.
• Open accounts and prescreen customers using eApply.

Skills

Customer service

Driver coordination

DOT regulations

Pricing practices

Sales support

Account management

Education

High school diploma or GED

College degree preferred

Tools

Salesforce.com

Optimus

Fleet

eApply

Job description

Herc Rentals is seeking a Senior Sales and Operations Coordinator to greet customers at the branch and on the phone. You will learn to manage a portfolio of customers, schedule equipment deliveries and pickups, and become a trusted partner to drivers and sales reps.

The role emphasizes proactive problem solving, adherence to DOT regulations, and cross-functional support across Fleet, Procurement and daily dashboards.