Senior Equipment Rentals Sales & Ops Coordinator

Herc Rentals Inc.; Chicago (IL); On-site; USD 47,000 - 63,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

Life and disability insurance

401(k) plan with company match

Employee Stock Purchase Program

Paid Time Off

Paid parental leave

Tuition Reimbursement Program

Auto & Home Insurance Discounts

Job summary

Herc Rentals in Chicago is seeking a Senior Sales and Operations Coordinator who will be the first point of contact in the branch, eager to help customers, and ready to learn and grow their career.

You will manage deliveries, optimize driver routes, support coordinators and sales reps, and drive revenue through outstanding service on all orders while gaining deep knowledge of rental equipment and internal systems.

Qualifications

• High school or GED required; college degree preferred.
• 2-4 years of relatable experience.
• Must be fluent in Rental Man.
• Fluent with On the Go use.
• Proficient in DOT Regulations and load securement guidelines.
• A valid driver's license with a clean driving record.

Responsibilities

• Proactively answer and resolve customer questions.
• Schedule delivery and pickup of equipment and partner with drivers.
• Optimize routing of drivers with DOT regulations expertise.
• Assist other coordinators at the branch.
• Be a trusted partner to the territory sales representatives.
• Manage a portfolio of customers.
• Maximize revenue through superior customer service on all existing orders.
• Finalize sales for both inbound and outbound calls.
• Provide customers with expert advice on equipment selection, operation and maintenance.
• Generate, process, analyze and review the daily business reports.
• Support all team members.
• Build fluency with Fleet, Procurement, and daily dashboard and branch manager checklists.
• Act as local expert on Optimus and pricing practices.
• Assist others with Salesforce.com.
• Continue to open accounts and prescreen customers using eApply.

Skills

Vehicle operation

Lifting 50 lbs

Indoor/outdoor work

Repetitive tasks

Customer communication

Decision making

Initiative

Planning

Organization

Adaptability

Teamwork

Education

High school diploma

GED acceptable

College degree preferred

Job description

Herc Rentals in Chicago is seeking a Senior Sales and Operations Coordinator who will be the first point of contact in the branch, eager to help customers, and ready to learn and grow their career.

You will manage deliveries, optimize driver routes, support coordinators and sales reps, and drive revenue through outstanding service on all orders while gaining deep knowledge of rental equipment and internal systems.