Senior Sales Leader — Firearms & Customer Experience

NORTH KANSAS CITY RANGE OPERATIONS LLC; North Kansas City (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Unlimited shooting classes

Discounts and rewards

Job summary

Range USA, operated by North Kansas City Range Operations LLC, seeks a Senior Sales Associate to lead sales and customer service while handling opening/closing routines and daily operations. You will drive personal sales, coach the team on KPIs, and ensure compliance and safety standards are upheld in a fast-paced retail environment.

The role requires strong communication, attention to detail, and a flexible schedule including nights and weekends.

Qualifications

• 1–2 years of retail sales or customer service experience preferred.
• Strong attention to detail and ability to follow complex compliance procedures.
• Ability to handle confidential information with integrity.
• Flexible availability including nights, weekends and holidays.
• Strong communication and customer‑first mindset.

Responsibilities

• Deliver exceptional customer service aligned with Range USA standards.
• Review KPIs and coach team to expectations from this data.
• Achieve or exceed individual and store sales metrics (firearms, memberships, classes, promotions).
• Build customer relationships and increase basket size through product knowledge and recommendations.
• Execute opening/closing procedures, register management, and cash reconciliation.
• Support inventory flow, merchandising, and ad set execution to maintain visual standards.
• Maintain store cleanliness and safety, ensuring compliance with firearm safety protocols and ATF regulations.
• Safeguard confidential information and ensure all processes meet regulatory standards.

Skills

Retail sales experience

Customer service

Attention to detail

Compliance procedures

Communication skills

Flexible availability

Education

High School Diploma or equivalent

Job description

Range USA, operated by North Kansas City Range Operations LLC, seeks a Senior Sales Associate to lead sales and customer service while handling opening/closing routines and daily operations. You will drive personal sales, coach the team on KPIs, and ensure compliance and safety standards are upheld in a fast-paced retail environment.

The role requires strong communication, attention to detail, and a flexible schedule including nights and weekends.