Senior Sales Lead - Firearms, Safety & Service

Range USA; La Grange (IL); Vor Ort; USD 22.000 - 28.000; Vollzeit

Benefits dieser Stelle

Medical Insurance

Dental Insurance

Vision Insurance

Unlimited Shooting – Free Classes

Discounts (online and in-store)

Manufacturer rewards program

Paid training

Zusammenfassung

Range USA is seeking a Senior Sales Associate to lead sales-focused activities and support daily store operations. You will drive personal sales while ensuring safety, compliance, and an exceptional customer experience in a high-volume environment.

The role requires 1–2 years of retail sales or customer service, strong attention to detail, and flexible availability including nights and weekends. Join Range USA and contribute to a welcoming, fast-paced team focused on member satisfaction.

Qualifikationen

• High School Diploma or equivalent.
• 1–2 years of retail sales or customer service experience.
• Strong attention to detail with compliance procedures.
• Ability to handle confidential information with integrity.
• Flexible availability, including nights, weekends, and holidays.
• Strong communication skills and customer-first mindset.

Aufgaben

• Deliver exceptional customer service aligned with Range USA standards.
• Review KPIs and coach team to expectations from this data.
• Achieve or exceed individual and store sales metrics (firearms, memberships, classes, promotions).
• Build customer relationships and increase basket size through product knowledge and recommendations.
• Execute daily operational tasks including opening/closing procedures, register management, and cash reconciliation.
• Produce and maintain daily operational documents (store metrics, huddle notes, schedules).
• Support inventory flow, merchandising, and ad set execution to maintain visual standards.
• Maintain overall store cleanliness and organization.
• Ensure strict adherence to firearm safety protocols for customers and staff.
• Maintain compliance with ATF regulations, including accurate execution of 4473 forms and background checks.

Kenntnisse

Customer service

Retail sales

Communication

Attention to detail

Team collaboration

Ausbildung

High School Diploma or equivalent

Jobbeschreibung

Range USA is seeking a Senior Sales Associate to lead sales-focused activities and support daily store operations. You will drive personal sales while ensuring safety, compliance, and an exceptional customer experience in a high-volume environment.

The role requires 1–2 years of retail sales or customer service, strong attention to detail, and flexible availability including nights and weekends. Join Range USA and contribute to a welcoming, fast-paced team focused on member satisfaction.