Senior Sales Engineer — Platform SME & Demos (Remote)

Tenna; Springfield (IL); Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Full-time

Remote (IN/IL/PA)

Travel up to 60%

401k match

Paid Time Off

Volunteer Time Off

Employee referrals

Job summary

Tenna is seeking an experienced Sales Engineer to support our Sales Team, lead demonstrations, and tailor software environments. You’ll be the SME on Tenna platform and collaborate with Customer Success, Engineering, and Product to train teams and address customer needs.

Based remotely with potential relocation to IL/IN/PA, travel up to 60%, full‑time role offering competitive compensation and benefits; you’ll help shape product training and inform strategy.

Qualifications

• 5+ years’ experience in a Sales Engineer or pre‑sales role.
• 5+ years’ experience providing technical support within a SaaS environment.
• Experience working within construction technology or the construction industry is an absolute plus.
• Experience working in a technical, production‑driven environment.
• Bachelor’s Degree in Business, Marketing, Computer Science, or a related field is preferred.
• Strong experience with Salesforce, Help Scout, HubSpot, or similar programs preferred.
• A self‑motivated and adaptable person with a strong service orientation and a “do what it takes” attitude.
• Strong, active analytical curiosity and creativity, as well as flexible critical thinking and problem‑solving abilities.
• Solid computer skills (Microsoft Office, Excel, PowerPoint, etc.).
• Ability to flexibly travel 50% as business dictates.
• Ability to prioritize and multitask in a fast‑paced environment.
• Positive attitude with a strong desire to learn and stay abreast of changes to our platform.

Responsibilities

• Provides technical sales support to the Sales Team by actively participating in all aspects of the sales cycle, including product demonstrations.
• Answers prospective customer questions and fully conveys the technical capacities of our platform.
• Builds and maintains software demonstration environments per specifications.
• Employs a consultative approach to better understand and address prospective customers’ pain points.
• Works with Customer Success to field and address technical support questions from existing customers as needed.
• Collaborates cross‑functionally with Engineering and Product to stay abreast of all platform‑specific changes and resolve customer issues.
• Is aware of our product roadmap, our hardware products, and new feature rollouts.
• Serves as the company’s SME on platform‑specific features and functionalities.
• Leads all product‑specific support and training internally.
• Onboard all newly hired Sales and Customer Success Reps onto the platform.
• Certifies and signs off on all internal training programs once complete.
• Collaborates with Marketing to revise technical presentations and materials.
• Evaluate our current Sales and Customer Success strategies, recommending adjustments when needed.
• Liaises with Executive Leadership on internal training, strategy, and product roadmap.
• Works on ad hoc reporting as needed.
• Assists with maintaining Salesforce and HubSpot databases.

Skills

Sales engineering

Pre-sales

Customer facing

Consultative selling

Cross-functional

Education

Bachelor’s Degree in Business/Marketing/CS

Tools

Salesforce

HubSpot

Help Scout

Job description

Tenna is seeking an experienced Sales Engineer to support our Sales Team, lead demonstrations, and tailor software environments. You’ll be the SME on Tenna platform and collaborate with Customer Success, Engineering, and Product to train teams and address customer needs.

Based remotely with potential relocation to IL/IN/PA, travel up to 60%, full‑time role offering competitive compensation and benefits; you’ll help shape product training and inform strategy.