Remote SaaS Sales Engineer — Pacific Coast

Tenna; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

401k match

Paid Time Off

Volunteer Time Off

Commissions/Bonus plan

Health insurance (low-cost benefits)

Remote work flexibility

Job summary

Tenna is seeking an experienced Sales Engineer to support the Sales Team across the full sales cycle, including product demos and negotiations. As SME on the Tenna platform, you will tailor demo environments and address customer questions with precision, collaborating with Customer Success, Engineering, and Product.

You will lead internal product training for Sales and Customer Success, onboard new Sales and CS Reps, and contribute to ongoing training programs while staying current on roadmap

Qualifications

• 5+ years' experience in a Sales Engineer or pre-sales role.
• 5+ years' experience providing technical support within a SaaS environment.
• Experience in construction technology or the construction industry is a plus.
• Experience working in a technical, production-driven environment.
• Bachelor's Degree in Business, Marketing, Computer Science, or related field preferred.
• Strong experience with Salesforce, Help Scout, HubSpot, or similar programs preferred.

Responsibilities

• Provides technical sales support to the Sales Team by actively participating in all aspects of the sales cycle, including product demonstrations.
• Answers prospective customer questions and conveys the technical capacities of the platform.
• Builds and maintains software demonstration environments per specifications.
• Employs a consultative approach to understand and address prospective customers’ pain points.
• Works with Customer Success to field and address technical support questions from existing customers as needed.
• Collaborates with Engineering and Product to stay abreast of platform changes and resolve customer issues.
• Leads all product-specific support and training internally.
• Onboards newly hired Sales and Customer Success Reps onto the platform.
• Maintains Salesforce and HubSpot databases.

Skills

Sales engineering

SaaS technical support

Construction tech knowledge

Cross-functional collaboration

Customer-facing communication

Education

Bachelor's degree or related field

Tools

Salesforce

HubSpot

Help Scout

Job description

Tenna is seeking an experienced Sales Engineer to support the Sales Team across the full sales cycle, including product demos and negotiations. As SME on the Tenna platform, you will tailor demo environments and address customer questions with precision, collaborating with Customer Success, Engineering, and Product.

You will lead internal product training for Sales and Customer Success, onboard new Sales and CS Reps, and contribute to ongoing training programs while staying current on roadmap