Sales Engineer | Remote (TX) Platform SME

Tenna; Texas, United States, Northern America, Americas; Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Commission plan

Paid time off

Volunteer time off

Benefits package

Job summary

Tenna is seeking an experienced Sales Engineer to support the Sales Team and drive technical guidance throughout the sales cycle. You will lead product demonstrations, answer customer questions, and maintain demo environments tailored to client specs.

You will train internal teams on platform capabilities and stay aligned with the product roadmap while collaborating with Engineering and Marketing. This remote role requires Texas-based relocation or residence and up to 60% travel.

Qualifications

• 5+ years’ experience in a Sales Engineer or pre-sales role.
• 5+ years’ experience providing technical support within a SaaS environment.
• Experience in construction technology or construction industry is a plus.
• Experience in a technical, production-driven environment.
• Bachelor’s Degree in Business, Marketing, Computer Science, or related field preferred.
• Strong experience with Salesforce, Help Scout, HubSpot, or similar programs.

Responsibilities

• Provides technical sales support to the Sales Team by actively participating in all aspects of the sales cycle, including product demonstrations.
• Answers prospective customer questions and fully conveys the technical capacities of our platform.
• Builds and maintains software demonstration environments per specifications.
• Employs a consultative approach to understand and address prospective customers’ pain points.
• Works with Customer Success to address technical support questions from existing customers as needed.
• Collaborates with Engineering and Product to stay updated on platform changes and resolve issues.
• Is aware of the product roadmap, hardware products, and new feature rollouts.
• Serves as SME on platform features and functionalities.
• Leads all product-specific support and training internally.
• Onboards newly hired Sales and Customer Success Reps onto the platform.
• Certifies internal training programs upon completion.
• Collaborates with Marketing to revise technical presentations and materials.
• Evaluates current Sales and Customer Success strategies and suggests adjustments.
• Liaises with Executive Leadership on training, strategy, and roadmap.
• Works on ad hoc reporting and maintains Salesforce and HubSpot databases.

Skills

Sales engineering

SaaS sales support

Technical demonstrations

Consultative selling

Travel readiness

Education

Bachelor’s Degree in Business, Marketing, CS or related field

Tools

Salesforce

HubSpot

Help Scout

Job description

Tenna is seeking an experienced Sales Engineer to support the Sales Team and drive technical guidance throughout the sales cycle. You will lead product demonstrations, answer customer questions, and maintain demo environments tailored to client specs.

You will train internal teams on platform capabilities and stay aligned with the product roadmap while collaborating with Engineering and Marketing. This remote role requires Texas-based relocation or residence and up to 60% travel.