Senior Sales Engineer - SaaS Platform (Remote, CA/UT)

Tenna; Utah; Hybrid; USD 110,000 - 170,000; Full time

Benefits offered by this job

401k match

Paid Time Off

Commission plan

Job summary

Tenna is seeking an experienced Sales Engineer to support our Sales Team across the entire sales cycle, including impactful product demonstrations and negotiations. You will act as the SME on Tenna's platform, lead internal training, and collaborate with Customer Success, Engineering, and Product to ensure customers’ needs are met.

You’ll convey technical capabilities precisely, tailor demo environments to specifications, and drive consultative solutions.

Qualifications

• 5+ years in a Sales Engineer or pre-sales role.
• 5+ years’ experience providing technical support within a SaaS environment.
• Experience in construction technology or construction industry is a plus.
• Bachelor’s Degree in Business, Marketing, Computer Science, or related field preferred.
• Strong experience with Salesforce, Help Scout, HubSpot, or similar programs preferred.

Responsibilities

• Provides technical sales support to the Sales Team by actively participating in all aspects of the sales cycle, including product demonstrations.
• Answers prospective customer questions and fully conveys the technical capacities of our platform.
• Builds and maintains software demonstration environments per specifications.
• Employs a consultative approach to understand and address prospective customers’ pain points.
• Works with Customer Success to field and address technical support questions from existing customers as needed.
• Collaborates cross-functionally with Engineering and Product to stay abreast of platform changes and resolve customer issues.
• Is aware of our product roadmap, hardware products, and new feature rollouts.
• Serves as the company’s SME on platform-specific features and functionalities.
• Leads all product-specific support and training internally.
• Onboard all newly hired Sales and Customer Success Reps onto the platform.
• Certifies and signs off on all internal training programs once complete.
• Collaborates with Marketing to revise technical presentations and materials.
• Evaluate current Sales and Customer Success strategies, recommending adjustments when needed.
• Liaises with Executive Leadership on internal training, strategy, and product roadmap.
• Works on ad hoc reporting as needed.
• Assists with maintaining Salesforce and HubSpot databases.

Skills

Sales engineering

Pre-sales

SaaS

Technical support

Travel readiness

Education

Bachelor’s degree in Business/Marketing/CS or related field

Tools

Salesforce

Help Scout

HubSpot

Job description

Tenna is seeking an experienced Sales Engineer to support our Sales Team across the entire sales cycle, including impactful product demonstrations and negotiations. You will act as the SME on Tenna's platform, lead internal training, and collaborate with Customer Success, Engineering, and Product to ensure customers’ needs are met.

You’ll convey technical capabilities precisely, tailor demo environments to specifications, and drive consultative solutions.