Senior Routing Engine Architect

SmartRecruiters, Inc.; United States; À distance; USD 140 000 - 180 000; Plein temps

Avantages offerts par ce poste

Health insurance

Relocation program

Remote work

Résumé du poste

Miratech is seeking a Senior Routing Engine Developer to design and build the next generation interaction routing platform powering enterprise-scale contact center operations. You will create core routing services, APIs, and backend components using Java/Spring Boot in a cloud-native, event-driven environment.

You will work with product, architecture, and CX platform teams to translate business needs into scalable routing capabilities, ensuring availability, performance, and security across

Qualifications

• Design and develop enterprise-scale routing engines for real-time distribution of voice and digital interactions.

Responsabilités

• Design and develop routing engines to distribute interactions in real time.
• Implement intelligent routing based on skills, priorities, capacity, and rules.
• Ensure high availability, scalability, and low latency across routing paths.

Connaissances

Java

Spring Boot

Distributed systems

API design

Low-latency

Outils

PostgreSQL

Kafka

RabbitMQ

Kubernetes

Description du poste

Miratech is seeking a Senior Routing Engine Developer to design and build the next generation interaction routing platform powering enterprise-scale contact center operations. You will create core routing services, APIs, and backend components using Java/Spring Boot in a cloud-native, event-driven environment.

You will work with product, architecture, and CX platform teams to translate business needs into scalable routing capabilities, ensuring availability, performance, and security across