Senior Restaurant Operations Manager

Yoshinoya America, Inc.; West Covina (CA); On-site; USD 34,440 - 44,083; Full time

Job summary

Yoshinoya America, Inc. in West Covina, CA seeks a restaurant supervisor to oversee daily operations, including food preparation, cashiering and guest relations. You will supervise, train staff, handle scheduling and labor costs, and ensure safety and sanitation standards.

The role also covers cash handling, performance reviews, and maintaining equipment and cleanliness across the store, with occasional travel to other locations as needed.

Qualifications

• Minimum 2 years restaurant experience, preferably in QSR or Fast Casual.
• Fluent in English (written and verbal).
• Read and interpret documents such as safety policies and operating/maintenance instructions.
• High School graduate or equivalent.

Responsibilities

• Participates daily in food preparation, cooking, plating, cashiering and guest relations while supervising and directing others.
• Serves as back up to team members and covers breaks as needed.
• Ensures that all food and beverages are made and presented according to Yoshinoya specifications, procedures, and safe handling requirements.
• Effectively trains the staff, and monitors activities throughout the shift, providing consistent feedback, including recognition and positive reinforcement.
• Conducts performance reviews with the District Manager.
• Performance manage and issues disciplinary notices to employees, as necessary.
• Ensures all food and supplies are properly ordered, placing the store order and are quickly put away and rotated based upon FIFO (first in/first out) method.
• Conducts weekly and monthly inventory.
• Effectively handles crew schedules and manages labor costs based upon business need and crew availability.
• Ensures all cash handling and procedures are consistently enforced.
• Ensures the restaurant is clean and that all machinery is properly functioning.
• Places work orders for service/repair of machinery.
• Ensures a safe work environment by reviewing and enforcing safety policies and holding monthly safety meetings.
• Recruits, interviews, and trains new crewmembers.
• Communicates effectively with crewmembers, District Manager, and the corporate office.
• Attends quarterly meetings at the corporate office.
• Attends meetings with the District Manager.
• Travels to the bank to obtain change for cashiers, as needed.
• May travel to other stores.

Skills

Restaurant experience

Fluent in English

Customer communication

Math basics

Safety policy interpretation

Education

High School diploma

Job description

Yoshinoya America, Inc. in West Covina, CA seeks a restaurant supervisor to oversee daily operations, including food preparation, cashiering and guest relations. You will supervise, train staff, handle scheduling and labor costs, and ensure safety and sanitation standards.

The role also covers cash handling, performance reviews, and maintaining equipment and cleanliness across the store, with occasional travel to other locations as needed.