Senior Restaurant Manager - Lead Dynamic Guest Experience

Dave & Buster's; Folsom (CA); On-site; USD 68,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus program

Health, Dental, Vision, Long & Short‑/

Disability insurance

EAP

401K matching

Free food

Free gameplay

Two brands under one roof

Fun work environment

Job summary

Dave & Buster's is seeking a Senior Manager to provide leadership, supervision, and direction on strategic initiatives and operating standards for front- or back-of-house areas under the General Manager. The role requires thriving in a fast-paced restaurant/entertainment setting and delivering top-tier guest experiences.

Responsibilities include analyzing financials, guiding staff training, and ensuring staffing and oversight to maximize customer satisfaction and business results.

Qualifications

• 5+ years of Restaurant/Hospitality Experience
• Strong business acumen
• Ability to lead a team to create a memorable guest experience
• Proficient in managing the cost of goods sold and labor

Responsibilities

• Promote positive team member relations, including effective delegation of managerial duties and fostering high staff morale
• Analyze financial reports and develop action plans to grow revenue and control costs in order to meet or exceed annual budgets
• Ensure the execution of staff training programs
• Ensure staffing levels and management coverage are appropriate to meet the needs of the business and maximize the customer experience
• Deliver an unparalleled guest experience through the best combination of food, drinks, and games
• Maintain a safe and secure environment for all guests and staff
• Continuously improves operational execution through attention to detail and adherence to operating standards and procedures

Job description

Dave & Buster's is seeking a Senior Manager to provide leadership, supervision, and direction on strategic initiatives and operating standards for front- or back-of-house areas under the General Manager. The role requires thriving in a fast-paced restaurant/entertainment setting and delivering top-tier guest experiences.

Responsibilities include analyzing financials, guiding staff training, and ensuring staffing and oversight to maximize customer satisfaction and business results.