Restaurant Leader: Drive Guest Experience & Growth

Dave & Buster's Inc.; Folsom (CA); On-site; USD 68,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus

Health benefits

EAP

Legacy fund

401K match

Free meals

Free gameplay

Leadership team

Fun environment

Career growth

Brand growth

Job summary

Dave & Buster’s Inc. in California is seeking a Senior Manager to lead strategic initiatives and operating standards for front- or back-of-house areas under the General Manager.

You will drive guest satisfaction, manage costs, and coach a large leadership team to deliver exceptional experiences. Responsibilities include analyzing financial reports, growing revenue, ensuring staff training, and maintaining high morale while upholding safety and operational standards.

Qualifications

• 5+ years of Restaurant/Hospitality experience and strong business acumen.
• Proficiency in managing cost of goods sold and labor.
• Ability to lead a team to deliver memorable guest experiences.
• Willingness to work weekends, nights and holidays.
• Comfort in a fast-paced, noisy environment with distractions.

Responsibilities

• Promote positive team relations and delegate managerial duties.
• Analyze financial reports and develop action plans to grow revenue and control costs to meet budgets.
• Lead staff training programs and ensure appropriate staffing levels.
• Deliver an unparalleled guest experience through food, drinks, and games.
• Maintain safety and adherence to operating standards.

Skills

Team leadership

Cost control

Financial analysis

Staff training

Guest experience

Job description

Dave & Buster’s Inc. in California is seeking a Senior Manager to lead strategic initiatives and operating standards for front- or back-of-house areas under the General Manager.

You will drive guest satisfaction, manage costs, and coach a large leadership team to deliver exceptional experiences. Responsibilities include analyzing financial reports, growing revenue, ensuring staff training, and maintaining high morale while upholding safety and operational standards.