Senior Restaurant Leader — Drive Guest Experience & Growth

Dave & Buster's; Dunes (NY); On-site; USD 65,000 - 76,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus program

Health, Dental, Vision

401K matching plan

FREE food

FREE gameplay

Job summary

Dave & Buster's is seeking a Senior Manager to provide leadership and direction for front-of-house or back-of-house operations under the General Manager. You will drive strategy, supervise teams, and ensure exceptional guest experiences in a fast-paced restaurant/entertainment setting.

The role emphasizes strong communication, team motivation, and the ability to meet budgets while delivering high-quality service.

Qualifications

• 5+ years of Restaurant/Hospitality Experience.
• Ability to lead a team to create a memorable guest experience.
• Strong business acumen and financial oversight.

Responsibilities

• Promote positive team member relations, including effective delegation of managerial duties and fostering high staff morale.
• Analyze financial reports and develop action plans to grow revenue and control costs in order to meet or exceed annual budgets.
• Ensure the execution of staff training programs.
• Ensure staffing levels and management coverage are appropriate to meet the needs of the business and maximize the customer experience.
• Deliver an unparalleled guest experience through the best combination of food, drinks, and games.
• Maintain a safe and secure environment for all guests and staff.
• Continuously improves operational execution through attention to detail and adherence to operating standards and procedures.

Skills

Leadership

Financial analysis

Cost control

Operations management

Team building

Job description

Dave & Buster's is seeking a Senior Manager to provide leadership and direction for front-of-house or back-of-house operations under the General Manager. You will drive strategy, supervise teams, and ensure exceptional guest experiences in a fast-paced restaurant/entertainment setting.

The role emphasizes strong communication, team motivation, and the ability to meet budgets while delivering high-quality service.