Restaurant Operations Leader — Guest Experience Champion

Dave & Buster's; Woodbury (MN); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus program

Health, Dental, Vision insurance

401K matching

Job summary

Dave & Buster's is seeking a Restaurant & Operations Manager to provide leadership across our fast-paced restaurant and entertainment venue, driving guest satisfaction and maintaining high operating standards.

You will oversee team performance, cost control, scheduling, training, and guest experiences, partnering with managers to deliver consistent, high-energy service in a dynamic, multi-brand environment.

Qualifications

• 2+ years of restaurant/hospitality experience.
• Strong leadership and communication skills.
• Ability to work weekends, nights, and holidays.
• Proven track record in delivering excellent guest service.

Responsibilities

• Developing and leading hourly team members to exceed guest expectations.
• Demonstrating proactive leadership to ensure positive staff and guest experiences.
• Recruiting, hiring, coaching, and training with management collaboration.
• Upholding core values and driving high-quality, timely results with the team.

Skills

Leadership

Team management

Guest experience

Cost of goods sold

Labor management

Recruiting

Training

Communication

Job description

Dave & Buster's is seeking a Restaurant & Operations Manager to provide leadership across our fast-paced restaurant and entertainment venue, driving guest satisfaction and maintaining high operating standards.

You will oversee team performance, cost control, scheduling, training, and guest experiences, partnering with managers to deliver consistent, high-energy service in a dynamic, multi-brand environment.