Restaurant & Operations Leader: Elevate Guest Experience

Dave & Buster's Inc.; Port Reading (NJ); On-site; USD 66,000 - 78,000; Full time

Benefits offered by this job

Competitive salary

Bonus program

Health, Dental, Vision, Disability

Employee Assistance Program

Legacy fund

401K matching

Free food

Free gameplay

Leadership team

Fun work environment

Job summary

Dave & Buster's Inc. is seeking an Restaurant & Operations Manager to provide leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and guest experience.

The role requires managing a fast-paced, noisy environment, weekends and holidays, and leading a team to deliver exceptional guest service across restaurant and entertainment operations.

Qualifications

• 2+ years of Restaurant/Hospitality Experience.
• Proficient in managing cost of goods sold and labor.
• Ability to lead a team to create a memorable guest experience.
• True leadership capabilities.
• Ability to work weekends, nights, and holidays.
• Not afraid to work in a fast-paced, noisy environment with distracting conditions.

Responsibilities

• Developing and leading hourly team members to exceed guest's expectations.
• Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions.
• Interacting with guest service-focused team members in recruiting, hiring, coaching, and training.
• Living our core values and leading others to do so while collaborating with the management team to achieve high-quality results.

Skills

Leadership

Customer service

Communication

Team management

Hospitality

Job description

Dave & Buster's Inc. is seeking an Restaurant & Operations Manager to provide leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and guest experience.

The role requires managing a fast-paced, noisy environment, weekends and holidays, and leading a team to deliver exceptional guest service across restaurant and entertainment operations.