Restaurant & Operations Leader: Elevate Guest Experience

Dave & Buster's Inc.; Port Reading (NJ); Vor Ort; USD 66.000 - 78.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Bonus program

Health, Dental, Vision, Disability

Employee Assistance Program

Legacy fund

401K matching

Free food

Free gameplay

Leadership team

Fun work environment

Zusammenfassung

Dave & Buster's Inc. is seeking an Restaurant & Operations Manager to provide leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and guest experience.

The role requires managing a fast-paced, noisy environment, weekends and holidays, and leading a team to deliver exceptional guest service across restaurant and entertainment operations.

Qualifikationen

• 2+ years of Restaurant/Hospitality Experience.
• Proficient in managing cost of goods sold and labor.
• Ability to lead a team to create a memorable guest experience.
• True leadership capabilities.
• Ability to work weekends, nights, and holidays.
• Not afraid to work in a fast-paced, noisy environment with distracting conditions.

Aufgaben

• Developing and leading hourly team members to exceed guest's expectations.
• Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions.
• Interacting with guest service-focused team members in recruiting, hiring, coaching, and training.
• Living our core values and leading others to do so while collaborating with the management team to achieve high-quality results.

Kenntnisse

Leadership

Customer service

Communication

Team management

Hospitality

Jobbeschreibung

Dave & Buster's Inc. is seeking an Restaurant & Operations Manager to provide leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and guest experience.

The role requires managing a fast-paced, noisy environment, weekends and holidays, and leading a team to deliver exceptional guest service across restaurant and entertainment operations.