Restaurant & Operations Leader: Elevate Guest Experience

Dave & Buster's; Village of Nyack (NY); Hybrid; USD 66,000 - 78,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus program

Health, Dental, Vision, Long & Short‑t

Disability

Employee Assistance Program

401K matching plan

FREE food

FREE gameplay

Growth opportunities

Job summary

Dave & Buster's is seeking a Restaurant & Operations Manager to provide leadership, supervise staff, and drive initiatives that boost guest experience and business results.

You will oversee all aspects of the operation in a fast-paced, noisy, multi-brand environment, lead hourly team members, recruit, coach, and develop talent, and ensure high-quality service with a focus on profitability and guest satisfaction.

Qualifications

• 2+ years of Restaurant/Hospitality Experience
• Proficient in managing cost of goods sold and labor
• Ability to lead a team to create a memorable guest experience
• The ability to work weekends, nights, and holidays

Responsibilities

• Developing and leading hourly team members to exceed guest’s expectations
• Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
• Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and professional development
• Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results

Skills

Leadership

Staff development

Guest experience

Recruiting

Coaching

Job description

Dave & Buster's is seeking a Restaurant & Operations Manager to provide leadership, supervise staff, and drive initiatives that boost guest experience and business results.

You will oversee all aspects of the operation in a fast-paced, noisy, multi-brand environment, lead hourly team members, recruit, coach, and develop talent, and ensure high-quality service with a focus on profitability and guest satisfaction.