Restaurant & Entertainment Leader: Drive Guest Experience

Dave & Buster's Management Corporation, Inc.; Tempe (AZ); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus program

Health, Dental, Vision, Long & Short‑c

Employee Assistance Program

401K matching plan

FREE food

FREE gameplay

Growth opportunities

Job summary

Dave & Buster's Management Corporation, Inc. is seeking a Restaurant/Operations Manager to provide leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and guest experience.

You will oversee a fast-paced, multi-faceted Restaurant/Entertainment scene, leading hourly team members to exceed guests’ expectations and maintaining a fun, high-energy workplace.

Qualifications

• 21+ years of age.
• 2+ years of Restaurant/Hospitality experience.
• Proficient in managing cost of goods sold and labor.
• Ability to lead a team to create a memorable guest experience.
• True leadership capabilities.
• The ability to work weekends, nights, and holidays.
• Not afraid to work in a fast-paced, noisy environment with distracting conditions.

Responsibilities

• Developing and leading hourly team members to exceed guest’s expectations.
• Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions.
• Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and professional development.
• Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results.

Skills

Leadership

Team leadership

Cost control

Customer experience

Fast-paced environment

Job description

Dave & Buster's Management Corporation, Inc. is seeking a Restaurant/Operations Manager to provide leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and guest experience.

You will oversee a fast-paced, multi-faceted Restaurant/Entertainment scene, leading hourly team members to exceed guests’ expectations and maintaining a fun, high-energy workplace.