Senior Resource Strategy Analyst

Salesforce, Inc.; Denver (CO); On-site; USD 94,000 - 142,000; Full time

Job summary

Salesforce, Inc. in Denver is seeking a Senior Resource Management Analyst to oversee staffing life cycle for services engagements.

You will source and allocate consultants across Services roles, coordinating with Portfolio Delivery Leaders and Account Partners to optimize utilization and client outcomes. 3+ years in Resource Management or workforce planning with strong analytical, problem-solving, and communication skills is required.

Qualifications

• Strong relationship-building skills with the ability to communicate transparently and align project leaders.
• Proactive mindset for identifying workflow inefficiencies and automating processes.
• Experience using analytical tools and AI-enabled workflows to speed up tasks and improve data hygiene.
• Ability to take ownership of complex operational problems and propose actionable solutions.

Responsibilities

• Lead comprehensive reviews of upcoming deal pipeline, renewals, closures, and role requirements.
• Proactively map named resources and alternatives against project skill profiles.
• Maintain governance across Resource Requests and validate status, timelines, and skills.
• Understand internal resource availability, domain expertise, and career goals.
• Identify capacity bottlenecks and evaluate global alternatives or subcontracting.
• Manage assignments, backfills, and roll-offs; evaluate trade-offs between projects.
• Translate metrics into insights for Services Management with narratives on bench and utilization.
• Lead regional staffing meetings with Services Management to align on priorities.
• Develop creative utilization strategies to staff projects when capacity is constrained.
• Evaluate workflows and propose improvements to optimize team efficiency.
• Mentor newer analysts and support onboarding and best practices.

Skills

Stakeholder Management

Process Improvement

Digital Fluency

Analytical Problem Solving

Job description

Salesforce, Inc. in Denver is seeking a Senior Resource Management Analyst to oversee staffing life cycle for services engagements.

You will source and allocate consultants across Services roles, coordinating with Portfolio Delivery Leaders and Account Partners to optimize utilization and client outcomes. 3+ years in Resource Management or workforce planning with strong analytical, problem-solving, and communication skills is required.