Senior Resource Operations Analyst, Capacity & Insights

Leadout Capital; Massachusetts; On-site; USD 90,000 - 120,000; Full time

Job summary

Leadout Capital is seeking a Senior Resource Management Analyst to oversee staffing for services engagements globally. You will analyze pipeline and capacity, map resources, and drive utilization with cross-functional teams to ensure successful staff placements.

Responsibilities include governance of resource requests, coordination with stakeholders, and delivering analytical insights on bench, utilization, and capacity gaps to improve operating position.

Qualifications

• Stakeholder management and clear communication with project leaders.
• Proactive process improvement and automation to reduce manual effort.
• Fluency with digital tools and AI-enabled workflows to accelerate tasks.
• Strong analytical problem solving with data-driven approaches.

Responsibilities

• Lead reviews of pipeline, renewals, closures, and role requirements to assess start-date feasibility.
• Map resources against project skill profiles, balancing delivery and utilization.
• Maintain governance of resource requests, ensuring timely staffing and accurate skills data.
• Understand internal resource availability, domain expertise, and career development goals.
• Identify capacity bottlenecks and evaluate cross-region sharing or subcontracting.
• Manage assignments, backfills, and roll-offs; resolve competing resource needs.
• Translate operational metrics into actionable insights on bench and utilization trends.
• Lead regional staffing cadences with Services Management to align on priorities.
• Develop creative utilization approaches like shadowing or fractional allocations.
• Evaluate workflows and propose improvements to increase team efficiency.
• Mentor newer analysts and share best practices.

Skills

Stakeholder Management & Communication

Process Improvement & Innovation

Digital & Tech Fluency

Analytical Problem Solving

Job description

Leadout Capital is seeking a Senior Resource Management Analyst to oversee staffing for services engagements globally. You will analyze pipeline and capacity, map resources, and drive utilization with cross-functional teams to ensure successful staff placements.

Responsibilities include governance of resource requests, coordination with stakeholders, and delivering analytical insights on bench, utilization, and capacity gaps to improve operating position.