Global Resource Planning Analyst

Salesforce, Inc.; McLean (VA); On-site; USD 94,000 - 142,000; Full time

Job summary

Salesforce, Inc. is seeking a Senior Resource Management Analyst in McLean, VA to manage staffing life cycle for services engagements.

You will coordinate with Portfolio Delivery Leaders and Account Partners to staff customer engagements across regions, ensuring utilization and risk controls are balanced. Ideal candidates have 3+ years in a Resource Management or workforce planning role, strong analytical and communication skills, and a proven ability to drive data-driven staffing decisions in a

Qualifications

• Strong relationship-building skills with the ability to communicate transparently and align project leaders.
• Proactive mindset for identifying workflow inefficiencies and experimenting with new ways of working and automation to reduce manual effort.
• Experience applying analytical tools and modern productivity technologies (including AI workflows) to accelerate routine tasks and improve data hygiene.
• Ability to take ownership of complex operational problems, structuring data and analysis to propose practical, actionable solutions.

Responsibilities

• Pipeline & Opportunity Analysis: Review upcoming deal pipeline and role requirements to assess start-date feasibility against capacity.
• Assignment Planning & Strategic Alignment: Map resources against project skill profiles to balance delivery and growth.
• Data Hygiene & Integrity: Govern resource requests and validate status, timelines, and skills.
• Capacity & Skills Intelligence: Maintain awareness of internal availability, domain expertise, and career goals.
• Capacity Shortfalls & Alternative Sourcing: Identify bottlenecks and evaluate global alternatives or subcontracting.
• Resource Allocation & Conflict Resolution: Manage assignments, backfills, and capacity trade-offs across projects.

Skills

Stakeholder management

Process improvement

Digital & tech fluency

Analytical problem solving

Job description

Salesforce, Inc. is seeking a Senior Resource Management Analyst in McLean, VA to manage staffing life cycle for services engagements.

You will coordinate with Portfolio Delivery Leaders and Account Partners to staff customer engagements across regions, ensuring utilization and risk controls are balanced. Ideal candidates have 3+ years in a Resource Management or workforce planning role, strong analytical and communication skills, and a proven ability to drive data-driven staffing decisions in a